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Technical Support Technician

Rotterdam
As a Technical Support Technician, you and the team are responsible for ensuring that all Lab equipment continues to function properly including periodic maintenance and that malfunctions are resolved quickly. You make sure calibration of equipment is carried out in a timely, structured and effective manner.

Functie omschrijving

As a Technical Support Technician, you and the team are responsible for ensuring that all Lab equipment continues to function properly including periodic maintenance and that malfunctions are resolved quickly. You make sure calibration of equipment is carried out in a timely, structured and effective manner.
Are you the person who can do a small repairs on equipment? And you follow up with suppliers when they are on site for maintenance of the equipment.
You are able to read and review supplied documents, and document them in relevant databases. All with the goal of ensuring continuity of operational processes and minimizing any downtime, failures and deviations.

Your day- to-day activities will include:
Periodic Equipment Maintenance

  • Perform regularly scheduled maintenance on various equipment and systems
  • Identify and resolve potential problems to minimize unplanned failures
  • Ensure compliance with maintenance protocols and schedules

Supervise and Control External Technicians

  • Coordinate and supervise external technicians in maintenance activities.
  • Check that work is carried out according to set standards and procedures.

First Line handling of faults

  • Respond quickly and efficiently to reported breakdowns and technical problems.
  • Diagnose problems and provide immediate solutions when possible. And when not possible engage third parties.
  • You will also be part of the availability team. This means that you will be available outside office hours for one week maximum once a month to deal with fault reports from our environmental monitoring system.

Profiel kandidaat

Personal competences
You are a reliable person as you will be dealing with confidential information. You have excellent organizational and administrative skills. You have independent work skills, and a service and quality-oriented attitude. Furthermore, the ability to switch between different levels and having good communication skills are important. Lastly, problem-solving is at the forefront of your mind.
Required education and experience:
  • Ability to work according to procedures (quality-conscious)
  • Ability to assess risks/hazards
  • Good verbal and written communication in both Dutch and English
  • Hands-on mentality
  • Technical (electrical, work construction and fine mechanical) insight and knowledge MBO+ level
  • Knowledge and experience laboratory technology is an advantage
  • Basic knowledge and experience with GCLP is an advantage

Bedrijfsprofiel

Our client is an organization serving customers in the global pharmaceutical and biotech industries, as experts in serological, virological, and molecular approaches they are actively involved in international vaccine and antiviral research programs.

Arbeidsvoorwaarden

The salary corresponds with your education, experience and the company policy. They offer you a one-year contract with the possibility of extension and a permanent contract upon good performance. Furthermore, you will receive 8% holiday allowance and travel allowance.

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